(4.4 / 5)8+ Ratings

Hard Rock Cafe Reviews

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Overall Rating

4.4
8 Reviews
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About Hard Rock Cafe

Hardrock.com is the official website of Hard Rock International, a global phenomenon with cafes, hotels, and casinos around the world. The website provides information about Hard Rock's various offerings and locations.

The Cafes section of the website provides information about Hard Rock Cafes around the world, including their locations, menus, and events. These cafes are known for their unique atmosphere, filled with music memorabilia and offering live entertainment.

The Hotels & Resorts section provides information about Hard Rock's various hotel and resort locations. These accommodations offer a unique experience with music-themed decor and amenities. Some locations also offer casinos for guests to enjoy.

The Casinos section provides information about Hard Rock's casino locations. These casinos offer a variety of gaming options, from slot machines to table games, in a rock 'n' roll atmosphere.

The Global Rock Shop section is an online store where visitors can purchase Hard Rock merchandise, including clothing, accessories, and collectibles.

The Music & Entertainment section provides information about live entertainment options at Hard Rock locations, including concerts, shows, and events.

The Unity by Hard Rock section provides information about Hard Rock's global loyalty program. Members of this program can earn and redeem points for rewards at Hard Rock locations.

The Latest Headlines section provides news and updates about Hard Rock, including announcements, press releases, and upcoming events.

The Acclaimed Performers section provides information about the musicians, entertainers, and shows that have performed at Hard Rock locations.

Please note that this information is subject to change and it is always a good idea to check the official website for the most up-to-date information.

Hard Rock Cafe Pros & Cons

Pros:

  • Global Presence: Hard Rock International has a massive global presence with over 300 venues in 70 countries.
  • Unique Experiences: Offers unique experiences through its hotels, cafes, casinos, and live music venues.
  • Entertainment Options: Features live music at Hard Rock Live entertainment venues and a variety of events, including concerts and award shows.
  • Memorable Dining: Provides memorable dining experiences with its Hard Rock Cafe locations.
  • Collectible Merchandise: Known for its collectible fashion and music-related merchandise.

Cons:

  • Mixed Reviews: Some locations, like the Hard Rock Hotel & Casino Punta Cana, have received mixed reviews with more cons than pros.
  • Service Consistency: While service is generally consistent, some locations may vary in quality.
  • Limited Availability: Some locations may have limited hours or availability, as seen in the review of the Hard Rock Cafe in Stockholm.

Hard Rock Cafe Coupon & Discount Codes

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Hard Rock Cafe Customer Reviews (8)

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Doreen Eberhardt
Doreen Eberhardt
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Jul 26, 2024
Stefan Krüger
Stefan Krüger
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Jul 25, 2024
Brittany Beam
Brittany Beam
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Jul 23, 2024
Jonathan Wells
Jonathan Wells
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Jul 22, 2024
Aimee Marsden
Aimee Marsden
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Jul 22, 2024
Max Craig
Max Craig
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Jul 22, 2024
David Cherry
David Cherry
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Jul 22, 2024
Ewan Kemp
Ewan Kemp
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Jul 20, 2024

Hard Rock Cafe Customer’s Q&A

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Hard Rock Cafe Features and Benefits

Hardrock.com offers a global loyalty program called Unity by Hard Rock. This program allows members to earn and redeem incredible rewards at participating Hotels, Cafes, Casinos, Rock Shops, and more.

Key features and benefits of the Unity by Hard Rock program include:

  • Unity Points: Members can earn and redeem Unity Points for online shopping and grab all the Hard Rock gear they love.

  • Exclusive Experiences: Unity members have the chance to win once-in-a-lifetime experiences with the biggest names in music, sports, and entertainment in the world’s coolest locations.

  • Special Rates: Unity members get special member-only rates when booking hotel via official websites.

  • Room Upgrades: Room upgrade to the next room category based on availability on day of arrival.

  • Priority Services: Priority access at select locations, outlets, taxi, valet, etc.

  • Personalized Host Service: Personalized host service is available for members.

  • Discounts: Special member-only discount on Hard Rock merchandise purchased at participating retail outlets within non-casino hotels.

  • Birthday Free Dessert: Birthday free dessert is available for members at Cafes.

  • Priority Seating: Priority seating is available for members at Cafes.

  • Complimentary Access to Live Music Events: Complimentary access to live music events is available only at select Hard Rock Cafe locations.

  • Online Rock Shop: Special member-only discount on Hard Rock merchandise purchased online at shop.hardrock.com.

  • Exclusive Window for New Merchandise Drops: Exclusive window for new merchandise drops is available for members.

Please note that these benefits and features are subject to change and it is always a good idea to check the official website for the most up-to-date information.

Hard Rock Cafe Pricing

Hard Rock Cafe is a global phenomenon with 185 cafes visited by nearly 80 million guests each year. The first cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.

The Hard Rock Cafe in Los Angeles is located at 6801 Hollywood Blvd, Suite 105, Los Angeles, CA, 90028. It is open from 11:00 - 22:00 from Monday to Thursday, 11:00 - 23:00 on Friday, 09:00 - 23:00 on Saturday, and 09:00 - 22:00 on Sunday. The cafe has a rating of 4.0 on Tripadvisor based on 2549 reviews.

The food is described as good quality, tasty with big portions. Some reviewers mention limited menu options and slow service but others enjoy the atmosphere and live entertainment. Service is generally described as good, with some reviewers mentioning attentive service and fast delivery of drinks. Some reviewers mention poor service experiences, including slow service and a condescending tone from staff. The atmosphere is smooth with great music, well thought out lighting and spotless surroundings. It's lively and fun located in the middle of Citywalk.

Hard Rock Hotels also offer special deals and vacation packages. From vacation packages to extended-stay discounts, make your next getaway memorable at Hard Rock Hotels. There are also exclusive rates for Unity members with up to 10% savings on best available rates at participating hotels when you book at hardrockhotels.com. Plus, earn points on eligible stays to redeem with Hard Rock experiences at our hotels, cafes, casinos, Rock Shops, and more around the world.

For specific pricing, it is recommended to check the official website or contact the establishment directly. The phone number for the Hard Rock Cafe in Los Angeles is (323) 464-7625.

Please note that this information is subject to change and it is always a good idea to check the official website for the most up-to-date information.

Payment Method

Hard Rock's website offers several payment methods for deposits and withdrawals:

  • Instant Bank Transfer (ACH): This is a highly recommended option. Enter online banking app details, verify the account with a security code sent to the phone, select the account to transfer funds from, enter the amount and submit.
  • Apple Pay: This can only be used for deposits, not withdrawals. It's not currently available for Arizona, Florida, or Virginia. A linked bank account, debit card, or credit card (No Credit Cards for TN) can be used as the payment method.
  • PayPal: Select the option on the Deposit page and get redirected to the PayPal website. A linked bank account must be used as the payment method.
  • Venmo: Click the option on the deposit page which will redirect to the Venmo app to login. Venmo balances and linked credit cards may not be used for deposits.
  • Card Payments: Deposits can be made by Credit or Debit Card. Visa, Mastercard, Discover, and American Express are currently accepted.
  • Play+: If in the state of New Jersey, there's the option to deposit and withdraw using Play+.
  • Cash at Cage: If in the state of New Jersey, there's the option to visit the Hard Rock Hotel & Casino Atlantic City to deposit and withdraw cash funds.

The minimum amount required for both Deposits and Withdrawals is $10. Deposits are only accepted from U.S.-based locations. Hard Rock Bet does not accept any business methods for payments.

Hard Rock Cafe FAQs

FAQ

Hard Rock Cafe Alternatives

Here are some of the top alternatives to Hard Rock:

  1. Led Zeppelin: Known for their innovative songwriting, evocative lyrics, and groundbreaking musicianship.
  2. Van Halen: A staple in the hard rock genre.
  3. AC/DC: Famous for their high-energy performances and iconic rock anthems.
  4. Queen: Renowned for their eclectic style and powerful live performances.
  5. Aerosmith: Known as the "Bad Boys from Boston," they've had a significant impact on hard rock and heavy metal.
  6. Deep Purple: One of the pioneers of hard rock and heavy metal.
  7. Guns N Roses: Their debut album, "Appetite for Destruction," had a huge impact on the music industry.
  8. Nirvana: The band's aggressive guitar riffs and raw sound defined the grunge era.
  9. R.E.M.: Known for their alternative rock sound, they've had numerous hits over the years.
  10. Depeche Mode: This British electronic music band is known for their unique sound and impactful lyrics.

These bands have all made significant contributions to the hard rock and alternative rock genres. They offer a variety of styles and sounds that can serve as great alternatives to Hard Rock. Enjoy exploring their music!

FAQ

How To Open A Hard Rock Cafe Account?

To create an account on Hard Rock's website, follow these steps:

  1. Download the Hard Rock Bet app. This can be done from the Hard Rock Bet website or from Google Play or the App Store.
  2. Enter the required information to set up the account. This includes:
    • Full Name (First and Last)
    • Date of Birth
    • Mailing Address
    • Email Address
    • Social Security Number
    • Phone Number

Once these steps are completed, the account is ready to use. Enjoy the experience on Hard Rock's platform! Remember, customer service is available 24/7 for any further assistance. They can be reached by phone at 1-888-519-6683, by email at rockshop@hardrock.com, or by filling out the online form on their website.

FAQ

Hard Rock Cafe Return Policy?

The Return & Exchange policy for Hard Rock's Online Rock Shop is as follows:

For all US returns and exchange requests, Customer Care should be contacted to request an official RMA and return label. Items purchased outside the US are not eligible for a RMA and considered FINAL SALE.

Unfortunately, changes (including cancellations) to orders cannot be made after they have been submitted. If a return or exchange is desired, the returns/exchanges section of the FAQs should be visited or an email should be sent to rockshop@hardrock.com.

Please note that items must be unopened and unused, as well as in the same condition that they were received in. The item must also be in the original packaging. To complete a return, a receipt or proof of purchase is required.

For any further assistance, Customer Care is ready to help 24/7. They can be contacted by phone at 1-888-519-6683, by emailing at rockshop@hardrock.com, or by filling out the online form on their website.

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